Apple has always had the ability to exceed expectations. Jobs and team understood how to tease and titillate audiences while telling us what your future technology experiences were going to be. We drank it up, cheered loudly and began a countdown for the long lines that would greet Apple stores around the world and promise...
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more posts about Account and Brand Planning
Point to Point
CEM is the New CRM
Customer Relationship Management (CRM) is all the rage. And we all know what it is. Every company approaches it differently. Some choose to implement systems such as Salesforce and Gold...
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Brady Cohen
Speaking the Language that’s Relevant to Your Audience
Several people have been credited with the saying: “Seek first to understand, then be understood.” A quick Google search gives credit to Steven Covey, author of The 7 Habits of...
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Point to Point
Do The Designers At NeoCon Understand The Pinhole? I Think So!
My first visit to NeoCon was a blur of office furniture, iPad giveaways, and walking. Lots of walking. One organization, via tweet, noted the irony that in a Merchandise Mart...
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Mark D Goren
Rethinking the AIA Convention: Being Connected.
As we’ve discussed, the in-person experience of a convention needs to be at the forefront. It also needs to make financial sense. But at its most basic level, we must...
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